Privacy Policy

Last updated: April 3, 2026.

Decoda processes customer workspace data to provide monitoring, alerting, governance workflows, and export functionality.

Data we process

• Account identity data (email, name, authentication metadata).
• Workspace configuration and membership records.
• Operational records such as alerts, incidents, findings, and exports.
• Security and audit logs needed for service integrity.

How data is used

Data is used to authenticate users, operate workspace features, preserve auditability, and support incident response. We do not sell customer data.

Retention and deletion

Workspace records remain available to support customer operations until deletion is requested or contractual retention ends. For export or deletion assistance, contact support@decoda.app.

Security and subprocessors

Decoda relies on cloud infrastructure and operational subprocessors to host the service. We maintain least-privilege access, encrypted transport, and workspace-scoped controls as described on the Security page.

Questions

Use the Support page for privacy, export, account, or incident communication requests.